BizCommerce - A Unified Commerce Platform

Complete site framework - All the page elements and back-end processes such as search, add to cart, check-out, payment processing, registration wizard, duplicate checking, email alerts, receipts, invoicing, shipping, permission management, RMAs, and much much more (See ERP integrations).

Website & Content Management - SEO friendly articles & blogs, edit product and services content, images, plugins, categories and sub-categories, HTML, CSS, etc..

Powerful Pricing & Promotions wizards

Single page check-out

Billing / Shipping address verification and validation

Responsive mobile friendly design templates (Bootstrap, WordPress, etc..).

Support for JQUERY plugins and Java scripting

Setup multiple URL addressable web properties

Reusable item templates - Saves time by avoiding the need to constantly find and add items individually on repeat orders.

Here are some BizAutomation technologies BizCommerce leverages:

CRM & Order Management

• Auto-selected profiles, so that preferences (shipping, currency, etc..) are used.
• Thanks to CRM, it’ll know when to create new customers from new orders vs adding them to an existing customer.
• Abandoned carts generate new leads, and sales opportunities in CRM.
• New orders flow into order management by order source, and like all orders leverage sales fulfillment (see Order Mgt for more).
• Shipping integration from the orders module is leveraged.
• Promotion Mgt - e.g. buy X and shipping is free or get Y. Use it for cross-selling, or item substitutions, etc.. (See the CRM | Sales Force Automation section).

Inventory & Warehouse Management (WMS)

• Leverage any item type (inventory, matrix, configurator, etc..).
• Expose inventory levels by warehouse (e.g. on-hand and backorder).
• Auto-select warehouse by proximity of ship-to.
• Auto-hide items by group based on relationship profile.

Financials

• Discern between customers with credit (e.g. Net-30) vs pre-pay terms. Credit hold from accounting will automatically trigger pre-pay, regardless of net-terms set.
• A/R data is used to communicate past due orders, promoting payment accordingly.
• Online RMA request are made available against past orders.
• Pricing rules based on financial profile regulate every item and every order.
• Multi-Currency support.

If you sell on 3^rd party marketplaces, BizAutomation has a built in connectivity solution that minimizes the expense typically associated with multi-channel implementation.

Multi-channel orders - Including Amazon, Walmart, eBay, and dozens more.

Upstream process capabilities - Send back tracking numbers, inventory count, and values mapped to custom fields.

Expedited Shipping - If you ship from multiple warehouses in geo-strategic locations, BizAutomation can pick the warehouse closest to your customer’s shipping location.

Exclusive partnership with eChannelHub - Enables access the latest channel feeds while allowing us to focus on our core competencies.

3^rd party fulfillment / logistics (3PL) - Organizations that leverage warehouse space and staff, to store, receive, and fulfill inventory because they can do it for less based to economies of scale, and/or because they’re geographically closer to your customers.

EDI - A standards based communication protocol usually required by one trading partner of the other, and is used to automate the exchange of (mostly) order related documents, such as purchase orders, ship requests, invoices, and shipping notices (e.g. ASNs).

Our approach:

Where most ERP systems hand over control of all the data and workflow processes to solution partners via something called an SDK, we opted not to because it results in an an unreasonable level of dependence. Instead, we built reusable processes right into the suite, separating it from the data portion which any partner could map to, making it possible for customers to swap one EDI or 3PL partner for another with minimal disruption to their business.

How it works:

BizAutomation uses XML documents to send and receive transactions to and from trading partners via SFTP. For example, a PO generated in EDI is converted to XML, sent to SFTP, and converted into a sales order in BizAutomation, a process that’s entirely automated.

When product is fulfilled, an XML shipping notice (aka ASN) and invoice is placed on the SFTP server, which is then relayed back to the trading partner or through a value added network (e.g. eChannelHub, TrueCommerce, SPS Commerce, etc..). If a 3PL partner needs a ship request, it’s sent out using the same approach, only in that case the ASN is sent from the 3PL to release allocation, then relayed upstream to a trading partner if that portion of the workflow is required.

Because XML is a mature, standards based technology, all EDI commerce companies and most established 3PLs will be able to support it (i.e. map to our XML schemas, as well as send and receive those mapped XML documents via SFTP).