BizAutomation’s Collections and Dunning Management tool accelerates cash flow and reduces Days Sales Outstanding (DSO) by automating the accounts receivable lifecycle. It automatically triggers personalized payment reminders and past-due notices, ensuring faster B2B payments while maintaining professional customer relationships.
Chasing down late payments manually is a frustrating, time-consuming process that often damages client rapport. BizAutomation streamlines this by allowing you to set up intelligent, tiered dunning workflows. When an invoice approaches or passes its due date, the system automatically dispatches the appropriate, professionally crafted email reminders based on your predefined rules. This consistent, automated follow-up ensures your invoices stay top-of-mind for your clients without requiring your finance team to play debt collector, ultimately securing your cash flow and protecting your working capital.
Dunning management is the systematic process of communicating with customers to ensure the collection of accounts receivable. By ensuring that payment reminders are sent consistently and exactly on time without manual intervention, automated dunning prompts faster payment behavior from clients, significantly reducing your Days Sales Outstanding (DSO).
You can fully personalize the automated payment reminders, including email templates, messaging tone, and dynamic data fields like invoice numbers and amounts. Every automated reminder and past-due notice sent to a customer is permanently logged in the CRM and financial records, providing a complete, audit-ready trail of your collection efforts.
Direct answers on accelerating receivables and managing customer collections.
Dunning management is the systematic process of communicating with customers to ensure the collection of accounts receivable. It involves sending structured, escalating reminders for upcoming or past-due invoice payments.
By ensuring that payment reminders are sent consistently and exactly on time without manual intervention, automated dunning prompts faster payment behavior from clients, significantly reducing your Days Sales Outstanding (DSO).
Yes. You can fully customize the email templates, messaging tone, and dynamic data fields (like invoice numbers and amounts) to ensure the communications remain professional and aligned with your brand voice.
Absolutely. Every automated reminder and past-due notice sent to a customer is permanently logged in the CRM and financial records, providing a complete audit trail of your collection efforts.