In the age of cloud computing, it's crucial you answer all the questions having to do with data security, ownership, and accessibility. Some providers are only interested in making it easy to get your data into their products in order to win your business, but make it difficult if not impossible to get it out, in some cases charging rediculous fees, prompting many to question their motives. Well, rest assured - we don't ! With BizAutomation.com, YOU own your data, and you'll be able to download it daily, at no additional cost.

It's true that some companies are more interested in short term gains at the expense of ethics, not to mention long term returns. This kind of thinking brought Wall Street down to its knees, and is unfortunately how many in big businesses do business. When was the last time your credit card or cell phone company made a billing error in YOUR favor ? In the SaaS industry, integrity is even more important because you're hosting a company's business which naturally adds a layer of dependency. First, we pledge not to increase your subscriber rates, or REMOVE any existing feature only to resell it back as part of some new better version. We consider that unethical business. This is not to say that we're not going to charge extra to companies that need more storage and processing power due to the nature of their business. For example, it's reasonable for a company that needs 10x the storage space or 10x the processing power of another company with the same number of users (e.g. high volume email campaigns, transactions against the API, or workflow rules) to pay their fair share. Also, all our pricing is contingent on the Consumer Price Index (CPI) to hedge against Inflation which means your REAL cost per monthly subscriber remains the same. We might require more setup cost up front depending on what you need which might even require that you have a minimum number of users, but you'll know about it BEFORE you commit, not after.

If you're a small to mid sized company (5 to 200 employees), you'll find our suite worth looking at. Database size isn't an issue as we're able to provide sub-second response rates throughout the suite.

Where products like Salesforce.com are focused on becoming "platforms" that require a myriad of add-ons to reach needed functionality (not to mention all those add-on prices), and vertically integrated software companies like Sage and Microsoft, sell point packages with the intention of cross selling other systems within their solution stack (which sets artificial limits on what they include), we'd say BizAutomation.com can most closely be compared to NetSuite in that it's an all-in-one service. Unlike companies like NetSuite and SAP however, BizAutomation.com wasn't designed for mid to large sized businesses. BizAutomation.com was designed to maximize ease of use while retaining all the functionality needed to manage all the departments of a typical 5-200 employee business. This translates into much lower set-up costs, and a simplified user interface which also means easier to use and thus train deployment scenarios. To learn more about how we compare to other leading products and services in terms of features and costs, we encourage you to go through our product comparison page. We also suggest you read our white paper in the "News & Events" section, titled "The coming of the integrated enterprise".

It all comes down to this - Your business is like an engine. It has moving parts (departments) which need to function together. Where an engine's parts work together to generate power as efficiently as possible, your business engine needs to generate revenue as efficiently as possible. If you're using a point-package for department A and another for department B, it's fair to say your business engine isn't as efficient as it should be. As long as your competitor is in the same boat, then your success is only going to be defined by your other competitive advantages. Our value propesition is to help you make the most of both.

BizAutomation.com customers are way to smart to fall for that "Good, Better, Best" shell game other companies like to play. There's only one version of BizAutomation.com On-Demand, and we'll tailor it to meet your unique needs. Our goal is to make it feasible (financially and logistically) for you to manage your entire business through a single integrated system. Ask your sales representative for details.

20 MB for data and 80 MB for document storage - That's per user. Based on our calculations this represents about 5,000 well documented records (5 KB worth of data per record) and about 300, 4 page PDF documents (about 275 KB per document). At 3 users, this means about 15,000 records, and 900 documents. At 10, it’s 50,000 records, and 3,000 documents. Just for comparison purposes - As of 2010 SalesForce.com was listing on their web site that Enterprise Edition users are allotted 20 MB for data and 100 MB for document storage (and that's a $125 per user per month product). Of course, we all pay roughly the same for storage hardware, and there's no doubt that costs will continue to drop while capacity continues to increase, so expect storage allotments for everyone to go up in the future.

2009 uptime was approximately 99.9% (U.S. / Canada business hours). BizAutomation.com servers employ RAID disk redundancy and we perform daily data back-ups. We also employ the same encryption technology used by online banks (SSL) to protect against hacking during a user session. Aside from this, we make it easy for you to download your data (a free service) on a daily basis if needed (see FAQ#1).

If a software company asks you to run your entire business on its SaaS solution, you have the right to ask about business longevity, and plan contingencies should the unlikely adverse event take place. We often get asked, what happens if you closed shop tomorrow or get acquired - how do I keep running my business ? Firstly, you should know that you can get your data out ANY time (daily if you wish) so porting that over to another solution is going to be extremly easy. To a lesser extent, is the concern about our longevity or sustainability. Let's tackle this issue head on shall we ?

1. Competitive sustainability - If our product is good enough to attract your business in the first place, then by this metric at least, it's reasonable to expect we'll be around.

2. Debt / liquidation concerns - Some companies have a great product but get into too much debt and are forced to liquidate. We however are (as of 2010) profitable and debt free.

3. Sustainability in terms of risk of acquisition - Every day you hear about some big software company swallowing a smaller competitor, which no doubt brings concern to the acquired company's customers. It seems that not enough companies are willing to organically cultivate their business models for the long term(an old world vineyard cultivating its grapes comes to mind). Too many are only interested in the quickest path to the biggest buck. This is particularly true in the software industry. Not so with BizAutomation.com, a company founded in 2002 with 100% employee ownership. In fact, had it not been for our tenacious obsession for what we do, we would have long been a foot note in the history of .coms. And this is why we believe we're credible when we ask our customers to believe us when we say "we're not going anywhere !".